Make sure your nonprofit’s customers are satisfied with its activities.
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The goal of non-profit organizations is not to generate profits in general. This does not mean, however, that it has no clients to care for.
The ready-to-use Non-Profit Satisfaction Survey will allow you to collect the opinions of customers of non-profit organizations and learn how to conduct it better.
We use Startquestion surveys to collect satisfaction metrics such as Net Promoter Score, measure our processes’ ease of use, and conduct UX research. The collected data allows us to set priorities for changes. At this point, it fully meets our needs, and what’s more – we are trying out more advanced applications, such as an integration with the transaction system. We recommend Startquestion as a user-friendly and flexible tool.
Krzysztof Gabruk
Customer Experience Chapter Leader at Santander Bank Poland
At our organization, we utilize Startquestion for more than just candidate experience and onboarding surveys. We also research training, internal meetings, and collaboration between recruiters and managers. The tool is user-friendly and straightforward to use. Over the past few months, we have considerably enhanced our ability to gather employee feedback.
Wiktoria Wolszczak
Recruitment Specialist at OBI
The key to the success of the Voice of Customer project is integrating the client’s internal systems with the online research software. The first experience with this survey software was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform.
Beata Dąbrowska
Coordinator of Market Research and Analysis at Medicover Poland
