Customer reviews is our best showcase

For more than 10 years, we have been committed to providing our customers with a solution that supports their growth and is tailored to their needs.

Testimonials and reviews

After many recommendations, we tested Startquestion, which turned out to be easy to use and flexible survey software. We appreciate the customer support team’s high quality, reaction time, and patience. Startquestion helps us in many feedback-related use cases, and we see more users and departments actively using it for their purposes.

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Krzysztof Gabruk

Customer Experience Chapter Leader at Santander Bank Poland

Startquestion is an excellent tool due to its ease of use, intuitive interface, and comprehensive reporting capabilities. Operating across multiple European markets, we greatly value the ability to create surveys in various languages, along with ready-made translations of all survey elements. We were also pleasantly surprised by the outstanding support provided by Startquestion. The company stands out not only for its professionalism but also for its personalized approach to clients and the enthusiasm that can be felt at every stage of the collaboration. A prime example of this is the integration of the tool with Synerise. The method of data transfer was customized to our needs, and the integration process was incredibly smooth, overseen by Startquestion’s team from start to finish.

Maciej Grajewski

Senior Marketing Automation Specialist at AZA

For a comprehensive approach to working with employee or customer feedback, we need to have the ability to analyze data, track trends, and generate detailed reports throughout the entire research process. We can rely on the support provided by Startquestion for all of these requirements.

Joanna Szymańska

Employee & Customer Experience Expert

At our organization, we recognized the importance of listening to our employees in a structured and consistent manner. Startquestion provided the perfect solution by guaranteeing survey anonymity and automating reminders. Thanks to these features, we achieved a remarkably high response rate, which would have been challenging without them.

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Sebastian Srebnicki

Project Manager at Innogy

The key to the success of the Voice of Customer project is integrating the client’s internal systems with the online research software. The first experience with this survey software was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform.

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Beata Dąbrowska

Coordinator of Market Research and Analysis at Medicover Poland

At our organization, we utilize Startquestion for more than just candidate experience and onboarding surveys. We also research training, internal meetings, and collaboration between recruiters and managers. The tool is user-friendly and straightforward to use. Over the past few months, we have considerably enhanced our ability to gather employee feedback.

Wiktoria Wolszczak

Recruitment Specialist at OBI

Startquestion is a simple tool with great possibilities, valid during the implementation of smaller and larger projects. What I appreciate the most about the platform is the ease of use, the ability to copy questions from other surveys, and the convenience in the cafeteria construction, consisting of the possibility of copying the entire question along with the answers to the dialog window.

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Błażej Borsuk

Insight Specialist at Żabka

We recognize that conducting a survey is a collaborative effort that requires a methodology expert, a group of respondents, and a suitable tool. The Startquestion tool offers advanced usability, making research more efficient and saving time.

Monika Boguś

Representative of the Management Board for Quality, Fitness Catering

Startquestion is an efficient tool for promptly collecting feedback. With the help of mobile devices, bank employees can conveniently share their thoughts, and we can receive their feedback right after workshops or training sessions. Moreover, we also use Startquestion to analyze expectations and gain a better comprehension of them before training or workshops.

Norbert Stypa

Manager of the Training Team at Alior Bank

The results of our surveys are crucial in determining the necessary actions to take. We rely on the Startquestion integration for its advanced reporting options. Its automatic report generation feature, available even in the LIVE version, allows stakeholders to track new results continuously.

Patrycja Frontczak

Junior HR Business Partner at Santander Consumer Bank

At our business, we value not only the quality of our pizza but also the overall experience, including customer service and presentation. Therefore, feedback regarding our suppliers and the on-site service is crucial to us. We understand that our success heavily relies on people. With Startquestion, we can improve and maintain a high level of service throughout our network.

Ewa Minda-Korczak

Head of the marketing department at Telepizza Poland

Establish points of contact and then measure their experience quality with Startquestion. Ask customers to comment on the response. It’s the easiest and fastest way to build a framework customer journey. Thanks to the comments, we have much information about pain and satisfaction points, moments of truth, and expectations.

Aleksandra Jagiełło-Bono

CEM Expert, Managing Partner at CustomerMatters

We use Startquestion because this tool allows us to act immediately – on the one hand, we can directly send a survey to the client, and on the other hand, quickly report the results to the people or departments responsible for a given area.

Tomasz Zaborowski

Customer Relationship Management Office, PZU

Startquestion is an intuitive, easy-to-use tool containing all the critical functionalities needed in the daily research process management. It provides a perfect overview of every customer-company touchpoint and access to the results in a simple, graphical form. Introducing a new questionnaire is simple and quick, which works well for ad hoc research.

Dagmara Nosek-Piotrowska

Customer Experience Management Manager at Vectra

As someone who has worked in marketing for years, I have encountered many survey software solutions. Still, the Startquestion platform is particularly appealing due to its affordable price and diverse research options through its user-friendly interface. Companies with clear research goals can benefit from 24/7 access to the platform.

Kamil Wójtowicz

Fitness Catering Marketing Director

The Fitness Catering team found it crucial to have a tool to automate their operations. With Startquestion, we can automate tasks such as generating reports that provide insights into the previous day’s business activities.

Paulina Rzęzawa

Director of the Fitness Catering Production Plant

For me, as a “heavy user” of IT tools, Startquestion allows you to achieve almost any business goal related to conducting research or online surveys. It does it safely, comfortably, and effectively.

Paweł Owczarek

Paweł Owczarek

Author of the FRIS Product, Managing Partner

Cooperation between Startquestion and DevaGroup started in 2018. It involves barter activities that focus on conducting surveys and assessing our meetings immediately after their end. In return, Startquestion receives the event’s title of sponsor and partner for each subsequent edition.

The cooperation between our companies brings mutual benefits, and we are very happy that our partnership has been working so well for so many years. I highly recommend the entire platform, which is intuitive, evolves with the times, and allows for new solutions. Additionally, I highly recommend contacting the support, which is always ready to help and help you solve any problem. 

Kamil Leśniak

Event & Marketing Manager