Pricing and plans

No credit card required · Cancel whenever you want

Monthly

Yearly

DISCOUNT

For beginners

For simple and quick surveys

For businesses

For CX, HR, UX, and marketing research

Monthly

Yearly

DISCOUNT

Free

Use basic features for free

$0 / month

Paid in Advance $. (2 months free)

25 responses / monthly

Choose
Unlimited

Number of surveys

1

Active surveys

11 (no NPS and Rating)

Question types

Yes

AI survey creator

Online report only

Results exports

No

Results filters

No

Get response via email

No

Custom themes and logo

Mini

Perfect for simple scientific research

$29 / month

Paid in Advance $. (2 months free)

Choose
Unlimited

Number of surveys

2

Active surveys

11 (no NPS and Rating)

Question types

Yes

AI survey creator

Online report / XLSX / CSV

Results exports

Yes

Results filters

Yes

Get response via email

No

Custom themes and logo

Start

For specialists and self-employed

$79 / month

Paid in Advance $. (2 months free)

Choose
1

Team seats

No

Open-ended responses analysis

No

Automatic reports

XLSX / CSV

Results exports

No

Custom domain

E-mail

Support

Standard

GDPR agreement

Yes

Custom themes and logo

Most frequently chosen

Business

For small companies

$119 / month

Paid in Advance $. (2 months free)

Choose
2

Team seats

No

Open-ended responses analysis

No

Automatic reports

XLSX / CSV /
PDF / SPSS

Results exports

No

Custom domain

E-mail / Chat / Phone

Support

Standard

GDPR agreement

Yes

Custom themes and logo

Team

For teams and larger companies

$239 / month

Paid in Advance $. (2 months free)

Choose
5

Team seats

Manual

Open-ended responses analysis

Yes

Automatic reports

XLSX / CSV / PDF /
PPTX / DOCX / SPSS

Results exports

Yes

Custom domain

E-mail / Chat / Phone

Support

Standard

GDPR agreement

Yes

Custom themes and logo

Enterprise

Configuration of plan elements and limits is set individually based on the organization's needs.

Custom price

Paid in Advance $. (2 months free)

No limit responses / monthly

Contact Us
Get a quote

Team seats

AI-driven

Open-ended responses analysis

Yes

Automatic reports

XLSX / CSV / PDF /
PPTX / DOCX / SPSS

Results exports

Yes

Custom domain

Dedicated account manager

Support

Custom

GDPR agreement

Whitelabel

Custom themes and logo

The prices provided are net prices.

Not sure which account is right for you?

Monthly

Yearly

DISCOUNT

Free

$ 0 / monthly year

Choose

Mini

$ 29 / monthly year

Choose

Start

$ 79 / monthly year

Choose

Business

$ 119 / monthly year

Choose

Team

$ 239 / monthly year

Choose

Enterprise

Get a quote

Contact
Usage

Monthly completions

25
Get a quote

Team seats

1
1
1
2
5
Get a quote

Additional user

$79 / month
$79 / month
Get a quote

Team Collaboration (sharing surveys between users, permission levels)

Number of surveys

Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited

Number of active surveys

1
2
Unlimited
Unlimited
Unlimited
Unlimited
Survey Builder

Question types

11
  • Text Block
  • Single Choice
  • Multiple Choice
  • Open-Ended
  • Matrix (Single Choice)
  • Matrix (Multiple Choice)
  • Form
  • Dropdown
  • File/attachment
  • Number
  • E-mail
  • Date
11
  • Text Block
  • Single Choice
  • Multiple Choice
  • Open-Ended
  • Matrix (Single Choice)
  • Matrix (Multiple Choice)
  • Form
  • Dropdown
  • File/attachment
  • Number
  • E-mail
  • Date
19
  • Plus:
  • NPS
  • Rating
  • Slider
  • Drag & Drop
  • Points
  • Matrix (Open-Ended)
19
  • Plus:
  • NPS
  • Rating
  • Slider
  • Drag & Drop
  • Points
  • Matrix (Open-Ended)
19
  • Plus:
  • NPS
  • Rating
  • Slider
  • Drag & Drop
  • Points
  • Matrix (Open-Ended)
19
  • Plus:
  • NPS
  • Rating
  • Slider
  • Drag & Drop
  • Points
  • Matrix (Open-Ended)

Branching & skip logic

Test creation and scoring

Survey on website

Responses collecting

Survey available via link

Survey protection with password

Respondent identification

Sending invitations via email

Gradual survey invitations sending

Cyclical survey invitations sending

Survey in custom domain

Custom email domain

Quoting respondents

Answer limits in questions

Access to research panel

Design

Ready-to-use themes

Custom themes and logo

Custom CSS code

Startquestion branding removal
(white label)

Ad in the survey and online report

Analysis & Reporting

Reports creator

Link to report

Filtering results

Advanced question filtering

Crosstabs

Trends (changes in results over time)

Export of aggregated data

XLS / CSV
XLS / CSV
XLS / CSV / PDF
XLS / CSV / PDF /
DOCX / PPT
XLS / CSV / PDF /
DOCX / PPT

Export of raw data

XLS / CSV
XLS / CSV
XLS / CSV / SPSS
XLS / CSV / SPSS
XLS / CSV / SPSS

Scheduled reports

Manual tagging of open responses

Sentiment analysis

AI-driven analysis of open responses

Email alerts on survey completion

Support

Technical support

Email
Email
Email / Chat /
Phone
Email / Chat /
Phone
Dedicated consultant

Custom training for employees

249 $ / hr
1 hour in the
annual plan
2 hours in the
annual plan

Custom substantive support

249 $ / hr
1 hour in the
annual plan
2 hours in the
annual plan

Custom cooperation agreement

Integrations

API

Webhooks

Integrations

Zapier
Zapier
Zapier
Zapier
Zapier,
Salesmanago,
Freshmail,
Google Analytics,
Thulium,
eRecruiter
Zapier,
Salesmanago,
Freshmail,
Google Analytics,
Thulium,
eRecruiter
Security

GDPR compliance

SSL protection in the Startquestion domain

Electronic template of DPA agreement (GDPR)

Individual changes to the DPA agreement (GDPR)

Installation of SSL certificate (Let`s Encrypt) for the first domain

Enable IP Blocking

Password security policy

Security survey completions

Single sign-on

Additional services

Available in plans for businesses and specialists

SSL certificate

Extra protection for your surveys

Contact

Single Sign-On
(SSO) login

Additional account security

Contact

Corporate training

Onboarding for system users

Contact

Need help choosing the right solution?

Over 5000 clients have trusted us:

Frequently Asked Questions

The options I want to use require a contact with you consultant. How much do I have to wait?

As soon as you leave us your phone number and email address, the data will be sent to our consultant. We will try to call you back immediately, but if you leave your contact details outside of office hours, expect the phone at the latest on the next business day.

How long is the free trial period and what will it allow me to do?

The trial period lasts 14 days. During it, you can try out all the basic functions of the system – you can create any number of surveys in which you can collect a total of 20 results. Remember that starting the trial period does not oblige you to pay for the service – you can freely try the platform’s capabilities, without worrying about the cost being charged.

What data security measures do you use in surveys?

We regularly outsource security audits to specialized companies. Logging in to the website is encrypted and the collected data is securely stored on certified servers. The databases are registered with the Inspector General for Personal Data Protection (GIODO), meet all legal standards (including GDPR) and are processed only for the purposes necessary for the proper performance of the service – they are never transferred to other entities.

What will happen with my account when I won’t pay for the service?

Your account will be frozen until you decide to pay. The surveys you created will automatically stop being active. Survey results will be deleted after 30 days for security reasons.

Can I extend the validity of my account by myself?

Yes. All you need to do is go to Account, then click on Settings and then click on Pay.

Can I change my account type or number of responses later?

Of course. Our services are flexible, so whenever you need to change your account or increase the limit of surveys, widgets or email invitations, you can always do it after contacting our customer service department.

How can I perform a payment?

Our payment operator is Stripe, thanks to which you can pay conveniently by card. Additionally, you can generate an invoice (also pro-forma) for accounting. If none of the above options suits you, you can also order a bank transfer invoice with deferred payment.

Our team will gladly help create a survey
and answer any questions regarding the offer

Write to us at:
contact@startquestion.com
Write on chat:
Start chat
Call us:
+48 22 122 02 67

Customer Service Office open Monday to Friday from 09:00 to 17:00 (CET)