The Top 5 Customer Satisfaction Metrics You Need to Track
Warren Buffet once said that it takes 20 years to build a reputation and 5 minutes to ruin it. Once you start thinking about your work that way, you’ll prioritize clients’ voices.
Product Updates and Online Surveys – Impact on User Satisfaction
User satisfaction is a metric that marketers and tech companies keep an eye on. It’s crucial to succeed in today’s competitive digital landscape, where the success of your product is determined by the reviews of your users.
Churn Analytics – Why You Should Track User Churn Rate
What causes customer retention? We will not tell you why they are abandoning your company, but we will show you the tools that will allow you to analyze customer churn.
Useful UX Research Survey Questions
We have prepared ready-made solutions to help you prepare user experience survey templates tailored to your needs.
Learn How To Create an Effective Non-profit Survey
Everyday work of non-profit organizations is not easy. Providing support for those who need it demands great organization skills and time management. That’s where we can help.
How to Develop an Employee Engagement Plan
If you are looking for information and tips concerning improving employee engagement in your company, you’ve come to the right place.
Customer Feedback Management Tips
Collecting customer feedback about your product or service can seriously affect your business growth. But gathering clients’ voices is only the first step in customer feedback management. From this article, you will learn about the next ones.
What a Transactional Survey Is? 5 Reasons Why You Should Automate It
Keeping your finger on the pulse of consumers is the foundation of a well-functioning eCommerce business. With online surveys, you can collect both their relational and transactional feedback.