Hotel Survey

Dear Guests

The purpose of this survey i .... It will take no more than 5 minutes to complete it.

All information obtained through research is confidential, i.e. it will only be used to analyze collective summaries.

Thank you in advance for providing reliable answers!

1. How often do you use hotel services? ^*

You can give only one answer.

	once a year
	2-3 times a year
	4-6 times a year
	about once a month
	several times a month
	more than a few times a month

2. How long do you usually stay in a hotel * ^*

How long do you usually stay in a hotel

You can give only one answer.

	for 1 day
	for 2-4 days
	for 5-7 days
	for over a week

3. Please specify the most frequent nature of your stay at the hotel: ^*

You can give only one answer.

4. Please select the category of the most frequently chosen hotel: ^*

You can give only one answer.

	5 stars
	4 stars
	3 stars
	2 stars
	1 star
	The hotel had no stars
	I don't pay attention to this

5. When choosing a hotel I pay attention to: ^*

1 is the least important feature and 5 the most important

You can give only one answer in a row.

	1	2	3	4	5	I cannot rate / Not applicable
parking place	parking place - 1	parking place - 2	parking place - 3	parking place - 4	parking place - 5	parking place - I cannot rate / Not applicable
decor and equipment of the room	decor and equipment of the room - 1	decor and equipment of the room - 2	decor and equipment of the room - 3	decor and equipment of the room - 4	decor and equipment of the room - 5	decor and equipment of the room - I cannot rate / Not applicable
hotel reputation	hotel reputation - 1	hotel reputation - 2	hotel reputation - 3	hotel reputation - 4	hotel reputation - 5	hotel reputation - I cannot rate / Not applicable
price	price - 1	price - 2	price - 3	price - 4	price - 5	price - I cannot rate / Not applicable
reception of pets	reception of pets - 1	reception of pets - 2	reception of pets - 3	reception of pets - 4	reception of pets - 5	reception of pets - I cannot rate / Not applicable
location	location - 1	location - 2	location - 3	location - 4	location - 5	location - I cannot rate / Not applicable
delicious food	delicious food - 1	delicious food - 2	delicious food - 3	delicious food - 4	delicious food - 5	delicious food - I cannot rate / Not applicable
the cleanliness of the hotel rooms	the cleanliness of the hotel rooms - 1	the cleanliness of the hotel rooms - 2	the cleanliness of the hotel rooms - 3	the cleanliness of the hotel rooms - 4	the cleanliness of the hotel rooms - 5	the cleanliness of the hotel rooms - I cannot rate / Not applicable
good access to the hotel	good access to the hotel - 1	good access to the hotel - 2	good access to the hotel - 3	good access to the hotel - 4	good access to the hotel - 5	good access to the hotel - I cannot rate / Not applicable
hotel category	hotel category - 1	hotel category - 2	hotel category - 3	hotel category - 4	hotel category - 5	hotel category - I cannot rate / Not applicable

6. Please indicate to what extent the following attributes of the hotel room are important to you: ^*

1 means the least important and 5 the most important attributes

You can give only one answer in a row.

	1	2	3	4	5	I cannot rate / Not applicable
The size of the room	The size of the room - 1	The size of the room - 2	The size of the room - 3	The size of the room - 4	The size of the room - 5	The size of the room - I cannot rate / Not applicable
The size of the bed	The size of the bed - 1	The size of the bed - 2	The size of the bed - 3	The size of the bed - 4	The size of the bed - 5	The size of the bed - I cannot rate / Not applicable
Spacious wardrobe	Spacious wardrobe - 1	Spacious wardrobe - 2	Spacious wardrobe - 3	Spacious wardrobe - 4	Spacious wardrobe - 5	Spacious wardrobe - I cannot rate / Not applicable
Fridge with drinks and snacks	Fridge with drinks and snacks - 1	Fridge with drinks and snacks - 2	Fridge with drinks and snacks - 3	Fridge with drinks and snacks - 4	Fridge with drinks and snacks - 5	Fridge with drinks and snacks - I cannot rate / Not applicable
Clean and spacious bathroom	Clean and spacious bathroom - 1	Clean and spacious bathroom - 2	Clean and spacious bathroom - 3	Clean and spacious bathroom - 4	Clean and spacious bathroom - 5	Clean and spacious bathroom - I cannot rate / Not applicable
Balcony	Balcony - 1	Balcony - 2	Balcony - 3	Balcony - 4	Balcony - 5	Balcony - I cannot rate / Not applicable
Internet access	Internet access - 1	Internet access - 2	Internet access - 3	Internet access - 4	Internet access - 5	Internet access - I cannot rate / Not applicable
TV with popular programs (e.g. BBC, CNN)	TV with popular programs (e.g. BBC, CNN) - 1	TV with popular programs (e.g. BBC, CNN) - 2	TV with popular programs (e.g. BBC, CNN) - 3	TV with popular programs (e.g. BBC, CNN) - 4	TV with popular programs (e.g. BBC, CNN) - 5	TV with popular programs (e.g. BBC, CNN) - I cannot rate / Not applicable
Daily room cleaning (including towel change)	Daily room cleaning (including towel change) - 1	Daily room cleaning (including towel change) - 2	Daily room cleaning (including towel change) - 3	Daily room cleaning (including towel change) - 4	Daily room cleaning (including towel change) - 5	Daily room cleaning (including towel change) - I cannot rate / Not applicable

7. Sex: ^*

You can give only one answer.

	woman
	man

8. Place of residence: ^*

You can give only one answer.

	village
	city up to 50,000 residents
	city up to 100,000 residents
	city up to 250,000 residents
	a city with over 250,000 residents

9. Age: ^*

q

10. Specify your current professional status: ^*

You can give only one answer.

	Student
	Working
	Unemployed
	Retired

11. Specify the median net income (per hand) in your household: ^*

You can give only one answer.

	Up to USD 500
	501-1000 USD
	1001-1500 USD
	1501-2000 USD
	Over USD 2,000

Hotel Survey

1. How often do you use hotel services? *

2. How long do you usually stay in a hotel * *

3. Please specify the most frequent nature of your stay at the hotel: *

4. Please select the category of the most frequently chosen hotel: *

5. When choosing a hotel I pay attention to: *

6. Please indicate to what extent the following attributes of the hotel room are important to you: *

7. Sex: *

8. Place of residence: *

9. Age: *

10. Specify your current professional status: *

11. Specify the median net income (per hand) in your household: *

1. How often do you use hotel services? ^*

2. How long do you usually stay in a hotel * ^*

3. Please specify the most frequent nature of your stay at the hotel: ^*

4. Please select the category of the most frequently chosen hotel: ^*

5. When choosing a hotel I pay attention to: ^*

6. Please indicate to what extent the following attributes of the hotel room are important to you: ^*

7. Sex: ^*

8. Place of residence: ^*

9. Age: ^*

10. Specify your current professional status: ^*

11. Specify the median net income (per hand) in your household: ^*