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Facility Survey Template?

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Facility Survey Template

Gather valuable insights and enhance customer satisfaction with Facility Survey Template.

1. How would you rate the cleanliness of our facilities?

2. How satisfied are you with the maintenance of our facilities?

3. Which of the following amenities do you frequently use? (Select all that apply)

4. How often do you encounter issues with the equipment in our facilities?

5. Are the facilities easily accessible for people with disabilities?

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6. Which group fitness classes would you be interested in attending? (Select all that apply)

7. What improvements would you suggest to enhance the overall facility experience? Please provide your suggestions below.

8. How would you rate the safety and security measures in our facilities?

9. Are the operating hours of our facilities convenient for your needs?

10. Which of the following sports facilities do you utilize? (Select all that apply)

11. How satisfied are you with the cleanliness of the restroom facilities?

12. How often do you experience overcrowding in our facilities?

13. What other amenities or services would you like to see added to our facilities? Please share your suggestions below.

14. Do you find our facilities to be well-maintained?

15. How would you rate the overall customer service experience in our facilities?

16. Which additional amenities would you like to see introduced? (Select all that apply)

17. How satisfied are you with the variety of equipment available in our facilities?

18. Do you feel our facilities adequately cater to different age groups?

19. Is there anything specific that you would like to see improved in our facilities? Please provide your suggestions below.

20. How would you rate the parking facilities at our location?

Understanding Customer Satisfaction with Facility Survey Template

Customer feedback plays a crucial role in improving the quality and experience of any facility. To gather valuable insights, conducting a facility survey is essential. The Facility Survey Template provides a comprehensive set of questions to assess various aspects of a facility and collect valuable feedback.

The Facility Survey Template offers a range of question types such as single choice, multiple choice, and open-ended questions. This allows for a thorough understanding of customer preferences and concerns.

The survey begins by evaluating the cleanliness and maintenance of facilities. Participants rate the cleanliness, satisfaction with maintenance, and safety measures on a scale of poor to excellent. These questions provide a general overview of customer satisfaction.

Next, participants are asked about their preferences and utilization of amenities and services. They can select from a variety of choices such as gym, swimming pool, sauna, tennis court, basketball court, and playground. This information helps facility managers understand which amenities are popular and require attention.

The survey also delves into specific aspects of the facility experience. Participants are asked about the frequency of equipment issues, accessibility for people with disabilities, and the convenience of operating hours. This data provides insights into potential areas of improvement.

To ensure a well-rounded understanding, participants are encouraged to provide suggestions for enhancing the facility experience. Open-ended questions allow participants to offer their opinions and share ideas for improvements.

The Facility Survey Template addresses various aspects of customer satisfaction, including cleanliness, amenities, equipment, accessibility, and overall experience. By collecting feedback on these areas, facility managers can identify strengths and weaknesses, make informed decisions, and prioritize improvements.

Summary: Gather valuable insights and enhance customer satisfaction with Facility Survey Template. Assess cleanliness, amenities, equipment, accessibility, and overall experience to make informed decisions.