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Consumer satisfaction of Domino's

Survey on the consumer satisfaction of Domino's providing valuable insights for the brand's improvement and enhancing the overall customer experience.

1. How often do you order from Domino's?

2. How satisfied are you with the quality of food at Domino's?

3. How would you rate the delivery time of your orders?

4. Do you find Domino's prices reasonable?

5. Which of the following factors are important to you when choosing a pizza delivery service? (Select all that apply)

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6. Which of the following toppings do you usually prefer on your pizza? (Select all that apply)

7. What is your favorite pizza flavor at Domino's?

8. Do you have any specific dietary restrictions or preferences? If yes, please specify.

9. How satisfied are you with the overall customer service experience at Domino's?

10. How likely are you to recommend Domino's to a friend or colleague?

11. How would you rate the cleanliness of Domino's restaurants (if applicable) that you have visited?

12. Which of the following side dishes or desserts do you usually order from Domino's? (Select all that apply)

13. Are you a member of Domino's loyalty program (e.g., Domino's Piece of the Pie Rewards)?

14. How satisfied are you with the accuracy of your orders (e.g., correct toppings, no missing items)?

15. How likely are you to try new products or limited-time offers offered by Domino's?

16. Which of the following features or services make you prefer Domino's over other pizza delivery services? (Select all that apply)

17. How satisfied are you with the packaging of your orders (e.g., no leaks, proper insulation)?

18. How would you rate the taste of Domino's pizza?

19. Do you have any specific suggestions or improvements you would like to see from Domino's?

20. Is there anything else you would like to share about your experiences with Domino's?

Understanding Consumer Satisfaction: A Survey of Domino's Customers

Customer Feedback

As one of the largest pizza chains in the world, Domino's has built a reputation for quick and convenient delivery of delicious pizzas. But how satisfied are their customers really? To find out, we conducted a survey titled 'Consumer satisfaction of Domino's.'

The aim of this survey was to gather feedback from Domino's customers and gain insights into their overall experience with the brand. With a wide range of questions, we aimed to cover various aspects of customer satisfaction, such as the quality of food, delivery time, pricing, customer service, and more.

The survey consisted of 20 different questions, including single-choice, multiple-choice, and open-ended questions, allowing respondents to provide detailed feedback. Each question was carefully designed to gather specific information and opinions from the participants.

For example, participants were asked about their frequency of ordering from Domino's and their level of satisfaction with the quality of food. They were also given a list of factors to select from, indicating what they consider essential when choosing a pizza delivery service.

To ensure a wide range of responses, we also included open-ended questions where participants could share their favorite pizza flavor, dietary restrictions, and suggestions for improvement.

After collecting the responses, we categorized the survey as 'Customer Feedback' since it aimed to gauge the satisfaction and preferences of Domino's customers.

The findings from this survey will provide valuable insights to Domino's management, enabling them to identify areas of improvement and enhance the overall customer experience. By understanding customer preferences and addressing concerns, Domino's can strengthen customer loyalty and continue to be a preferred choice in the competitive pizza delivery market.

In conclusion, our survey on the consumer satisfaction of Domino's shed light on various aspects of the customer experience. The feedback obtained will help Domino's enhance their offerings, improve customer service, and ultimately deliver a better experience to their valued customers.